Accessibility of venues

FRAME recognises that the experience of disability and accessibility is diverse and unique to individuals, and people still face barriers. We strive to remove as many of these barriers as possible.

Below are descriptions and symbols we use to describe our events’ accessibility services. To request accessibility services when attending any Festival event, please contact the event’s venue and or box office staff to make prior arrangements.

Wheelchair Accessible

Physical accessibility varies from event to event, and if a show includes the symbol, this indicates the performance is fully wheelchair accessible. If there is no wheelchair symbol, access may be partial – get in touch if you’d like more info.

Assistive Listening

Assistive listening system available to help amplify or enhance the sound quality of an event. There is no additional charge for this service, simply ask venue staff for assistance on arrival.

Audio Description

Audio describers provide live verbal descriptions of actions, costumes, scenery and other visual elements of talks, events and performance between gaps in the dialogue via personal headsets.

Relaxed Performances

For anyone who would benefit from a more relaxed environment – this can include but is not limited to people with autism, sensory sensitivities, learning disabilities, dementia as well as those living with anxiety or who have experienced trauma.

Auslan Interpreting

An interpreter stands to one side of the stage or speaker and live translates the text and dialogue into Auslan.

Companion Card

FRAME and its venue partners support the Companion Card program. You can book your companion ticket online when purchasing tickets to any show or contact the venue box office team for more information.

Visual Rating 50%

May have music or sounds in the background, or may be partly open captioned or scripts and descriptions are given to the audience before the event on request.

Visual Rating 75%

Fully open captioned providing access to spoken word but no background music or sounds.

Visual Rating 100%

No music or dialogue or all dialogue is open captioned.

Quiet Space Available

A space to facilitate the calming or alerting of senses as needed. Quiet spaces are used to avoid or recover from sensory overload or to provide sensory input to meet a sensory need.

Assistance Animal

Guide dogs and assistance animals are welcome at FRAME.